Reference

Privacy Policy For Your Account

Lightning Roulette, Prosperity Fortune Tree, and Football Betting sit behind one account, and this Privacy Policy explains what data we collect when you browse, open your account, use…

Account data explainedDANA, OVO, GoPay, QRIS contextCookie choicesSupport 09:00-01:00 WIB
mandiri bet Privacy Policy For Your Account
CONTACT PATHS

Reach Us About Privacy Requests

Privacy requests should reach the team that can act on them, not a general queue.

Live chat You can reach us through live chat from 09:00 to 01:00 WIB.
Email privacy desk Send detailed requests to [email protected] with your account email and mobile number.
Account form After login, head to Account > Help > Privacy Request.
DATA CARE

How We Handle Your Data

We treat this policy as an operating rule, not a legal page left on its own. Payment data is matched against wallet references, login activity is checked when access looks unusual, and…

Account data

When you open your account, we collect your username, mobile number, email, password hash, and verification status. We use those details to manage login, protect your wallet, and answer account-linked privacy requests.

Payment records

DANA, OVO, GoPay, and QRIS payments create references, time stamps, and status records. We keep those records so deposits, withdrawals, refunds, and privacy checks can be matched to the right account.

Cookies

Cookies remember session state, language choice, and lobby display settings. They can also show whether you opened games such as Rocket Crash or Super Bingo, but they do not store your password.

Login security

You can check Account > Security > Login Activity to see recent device and session entries. If a session looks unfamiliar, change your password and contact us so we can check related privacy risk.

Retention

We keep account, payment, and support records only for business, security, dispute, and legal needs. When retention is no longer needed, we remove, archive, or anonymise data based on the record type.

Correction requests

If your email, mobile number, or verification data is wrong, send a request through chat, email, or the account form. We may ask for proof before changing data tied to payments.

Privacy Questions Before You Join

These answers cover the privacy points you are most likely to check before creating or using an account. We explain what data is collected, how payment records are handled, what cookies do, who can access your details, and how you can ask us to correct, export, or delete personal data where local law permits.

We collect the details you enter, such as username, mobile number, email, password hash, and verification status. We also keep login records, device signals, payment references, and support messages connected to your account.

We keep payment references, time stamps, status results, and related account IDs so deposits and withdrawals can be matched correctly. These records also help us answer privacy requests and payment disputes.

Yes. Contact live chat, email [email protected], or use Account > Help > Privacy Request. We may ask you to confirm account ownership before sharing a copy or changing sensitive data.

Cookies keep your session active, remember display settings, and help the lobby load correctly on mobile. They may record that you opened Lightning Roulette or Mega Fishing, but they do not store your password.

Access is role-based. Payment staff see records needed for wallet checks, support staff see messages needed to answer you, and security staff see login data needed to protect account access.

Retention depends on the record type and the reason it is kept. We keep data for account service, security, dispute handling, and legal needs, then remove, archive, or anonymise it when no longer needed.

Some requests depend on local law. If a rule affects access, correction, export, deletion, or retention, we will explain the applicable step and ask for any verification needed before acting.